CPU Temp Problems

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cjs98

Member
Hi All,

Had my PC since November 21 with little to no problems.

This morning i booted up my PC and the CPU fans seemed much louder than usual and after about 10 mins the PC completely shut off without any warning. When booting back up i noticed a CPU temperature error. When entering the BIOS the CPU is running at around 89 degrees which i assume isn't normal? Spec for PC is below if anyone has any ideas?

Currently i have tried simply unscrewing and re-screwing the CPU cooler which didn't help. Wires all seem connected which is no surprise as a wire wouldn't suddenly come loose after a couple of years use.

I know the CPU is liquid cooled and i don't have any experience messing with liquid cooled units so any help would be appreciated.

Case
LIAN LI LANCOOL II GAMING CASE
Processor (CPU)
Intel® Core™ i7 Eight Core Processor i7-11700K (3.6GHz) 16MB Cache
Motherboard
ASUS® TUF GAMING Z590-PLUS WIFI (LGA1200, USB 3.2, PCIe 4.0) - ARGB Ready
Memory (RAM)
16GB Corsair VENGEANCE DDR4 3200MHz (2 x 8GB)
Graphics Card
12GB NVIDIA GEFORCE RTX 3060 - HDMI, DP, LHR
1st M.2 SSD Drive
512GB PCS PCIe M.2 SSD (2200 MB/R, 1500 MB/W)
1st Storage Drive
1TB SEAGATE BARRACUDA SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE
Power Supply
CORSAIR 650W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET
Power Cable
1 x 1.5 Metre UK Power Cable (Kettle Lead)
Processor Cooling
PCS FrostFlow 240 Series RGB High Performance Liquid Cooler
Thermal Paste
STANDARD THERMAL PASTE FOR SUFFICIENT COOLING
Sound Card
ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)
Network Card
10/100/1000 GIGABIT LAN PORT
USB/Thunderbolt Options
MIN. 2 x USB 3.0 & 2 x USB 2.0 PORTS @ BACK PANEL + MIN. 2 FRONT PORTS
 
SpyderTracks

SpyderTracks

We love you Ukraine
It’s likely the pump has failed, you’d need to raise an RMA with PCS. I wouldn’t advise getting the same cooler though, a corsair H115i would be more suitable.
 
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cjs98

Member
Spoke with PCS and they suggested applying some new thermal paste or sending it to them to inspect. Do you reckon it could be a simple problem with the paste? I’ve took the cpu cooler off and cleaned some of the paste around the edge and the temp seems to be all over the place now, as low as 71 then next minute back up to 89 then dropping back to 71 again?
 
C

cjs98

Member
SpyderTracks said:
It’s likely the pump has failed, you’d need to raise an RMA with PCS. I wouldn’t advise getting the same cooler though, a corsair H115i would be more suitable.
Click to expand...
Is there anyway to tell if it’s the pump that’s failed? I felt both the pipes and they both seem similar temperature (not hold or cold)
 
C

cjs98

Member
Interestingly, after a few hours with the PC powered off, the temperatures are down in the 40s and fans much quieter. I have it booked in for a RMA on Monday? What do i do?!
 
SpyderTracks

SpyderTracks

We love you Ukraine
cjs98 said:
What do i do?!
Click to expand...
With regards to what? If it’s done it once and corrected, it doesn’t mean it’s better, should never happen. Needs replacing. But as said, I wouldn’t replace it, that cooler isn’t really suitable anyway so will have been working far harder than it’s designed to which will mean a short lifespan no matter what
 
SpyderTracks

SpyderTracks

We love you Ukraine
cjs98 said:
do i still send it in next week for a diagnostic? i'm worried if they can't replicate the issue it's a waste of time and money....
Click to expand...
They don’t need to replicate it, no AIO should ever who those symptoms, the cooler is not suitable for the processor and as such is having to work far harder than it’s designed to, it’s only a matter of time before it fully fails. Needs to be replaced
 
C

cjs98

Member
SpyderTracks said:
With regards to what? If it’s done it once and corrected, it doesn’t mean it’s better, should never happen. Needs replacing. But as said, I wouldn’t replace it, that cooler isn’t really suitable anyway so will have been working far harder than it’s designed to which will mean a short lifespan no matter what
Click to expand...
Okay. Thanks. What CPU cooler would you recommend instead if i replace it i ask PCS to replace with a different one?
 
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cjs98

Member
Just the standard H115i or the H115i Elite? Can you link me the one you think is most suitable for my system?
 
SpyderTracks

SpyderTracks

We love you Ukraine
cjs98 said:
Just the standard H115i or the H115i Elite? Can you link me the one you think is most suitable for my system?
Click to expand...
They're all the same pump, the different models have different levels of RGB as you scale up, whatever fits you best.
 
C

cjs98

Member
SpyderTracks said:
They're all the same pump, the different models have different levels of RGB as you scale up, whatever fits you best.
Click to expand...
Had the below response from PC Specialist? What would you recommend? I am not too fussed about the amount of RGB so is the upgraded one worth the extra £14?

"We have begun work on your RMA. We have found the pump is intermittently failing causing overheating issues, as the cooler is no longer under warranty a new one would need to be purchased to continue. I can see you have requested to upgrade to a Corsair H115i AIO cooler, we have two versions of this the CORSAIR iCUE H115i ELITE CAPELLIX XT RGB for £143 and the CORSAIR ICUE LINK H115i RGB for £157.00. The iCUE link is the newer version of the cooler with a slightly improved performance compared to the elite capellix. Let me know which of these you would like to go for by replying to this email or by calling our customer care team on 0333 011 7000. Once the order has been created and payment has been made we can continue with your RMA repair."
 
SpyderTracks

SpyderTracks

We love you Ukraine
cjs98 said:
Had the below response from PC Specialist? What would you recommend? I am not too fussed about the amount of RGB so is the upgraded one worth the extra £14?

"We have begun work on your RMA. We have found the pump is intermittently failing causing overheating issues, as the cooler is no longer under warranty a new one would need to be purchased to continue. I can see you have requested to upgrade to a Corsair H115i AIO cooler, we have two versions of this the CORSAIR iCUE H115i ELITE CAPELLIX XT RGB for £143 and the CORSAIR ICUE LINK H115i RGB for £157.00. The iCUE link is the newer version of the cooler with a slightly improved performance compared to the elite capellix. Let me know which of these you would like to go for by replying to this email or by calling our customer care team on 0333 011 7000. Once the order has been created and payment has been made we can continue with your RMA repair.
Click to expand...
The Link has the benefit that the fans don't connect via cables, they have magnetised connectors that create the circuit, so the build looks a lot cleaner.

For only £14 I would say it's 100% worth going for the Link, that's a seriously good deal!

Link will unquestionably become the new standard, so if you wanted to add fans in the future, it would be really cool to just add further link ones. Plus you could carry it all forward to another system when you upgrade.
 
C

cjs98

Member
SpyderTracks said:
The Link has the benefit that the fans don't connect via cables, they have magnetised connectors that create the circuit, so the build looks a lot cleaner.

For only £14 I would say it's 100% worth going for the Link, that's a seriously good deal!

Link will unquestionably become the new standard, so if you wanted to add fans in the future, it would be really cool to just add further link ones. Plus you could carry it all forward to another system when you upgrade.
Click to expand...
great, appreicate your help! will my current fans still work with the new link system?
 
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